About Nativo Adventures
Twenty years ago, we were pioneers in taking the adventure to the skies of the Southern Caribbean of Costa Rica. We reforested and adapted our 44 hectares farm to create a safe location, immersed in nature. We developed an eco-friendly infrastructure so that our zipline was a place without invasive constructions or alterations that could disturb the flora and fauna of our forest. All our platforms and bridges are made out of recycled plastic wood or wood from fallen trees in our forest, our carbon fiber cables produce no noise pollution in order to respect the fauna that lives in the jungle. We learned, grew and developed new tours designed for those who want to experience the true adventure that Costa Rica has to offer in an atmosphere of awareness and respect.
We are a family business. Our logo represents our values, our goals and our family. The first finger represents the marriage that started this project and the next 4 are the children who they have raised together to form the mark that Nativo seeks to leave on our clients and our environment. Teach, build communities, create awareness and be the change the planet needs to maintain its ecosystems. Change the world, one adventure at a time.
Nativo’s trace will be imprinted in the memory of our community and will give future generations a space to learn and enjoy a clean, sustainable and full of adventures environment. Come and meet our family, our forest and the nature that makes it possible for us to deliver memorable experiences in Costa Rica.
Mission
Inspire communities, travelers and adventurers to enjoy, live and preserve nature by focusing on giving the best service and experiences in the jungle of Costa Rica.
Vision
Ensure that each adventure is an educational experience that inspires people, companies and communities to accompany us in the search of a 100% sustainable future.
Our Values
Safety: Training and constant learning allows us to meet the highest industry standards and maintain our commitment with excellence. The tranquility and security of our customers and collaborators will always be our priority.
Sustainability: Conscious and responsible development of our resources, without exhausting or exceeding their capacity for renewal. We seek to live in harmony with nature, ensuring its protection and preservation. Work with local communities, be a contribution for current generations without compromising resources and opportunities for the development of future ones.
Respect: Commitment to create an environment based on respect for flora and fauna, our ecosystems and among ourselves. In our guided walks we share the knowledge that our forests, our cultures and communities have given us to achieve the understanding and harmony between people and nature needed to preserve our planet.
Teamwork: Share knowledge and experiences to strengthen, grow and improve together to give our clients the best service and attention.
Office Address
Nativo Canopy Limon
Carbón 1, Talamanca
Limón
70403
Costa Rica
Contact
Call +50688104297
Company Video
Terms and Conditions
GENERAL TERMS AND CONDITIONS Full payment is required at least 24 hours prior the date of the tour to confirm your reservation and hold space. For last minute bookings please check availability before booking as bank fees are not refundable in case there is no space for the tour you required All quotes given and reservations made on phone have to be re-confirmed in writing and paid at least 24 hours prior the date of the tour, otherwise the space will not be saved. Rates are subject to change last minute. You have to be in a good physical condition to participate to our tours. Our tours are not recommended to persons with epilepsy, pregnant women, people with recent surgeries, person with weight over 120 kg. Families with children under 12 years of age and/or elder people must let us know by mail. No refund will be granted to persons who do not respect these restrictions and make a booking anyway. Once your tour is paid and confirmed you will receive an email with a confirmation number, pick up place and meeting time. All charges will be made in US dollars and the exchange rate will be the official one of the bank. Payments by Paypal and credit cards have no extra cost. However Paypal or your bank may apply a transaction fee onto your charges. In the event your plans have changed and you will not able to respect your bookings or you need to modify them we will do our best to rebook them, please note fees and penalties may apply. Clients are responsible for any and all fees for modification or cancellation, made by the client. All tours will be available not matter the weather is, unless the current conditions are stated as unsafe by us. Should the client cancel and we still run the tour no refund or credit will be granted. The weather is very unpredictable in Costa Rica so come prepared for rain. We are not responsible for any unforeseen event that may cause you to cancel your tour. This includes any illness, pregnancy, weather condition or natural disaster, or any other reason that has nothing to do with us. For single bookings, cancellations with less than 24 hours notice are not refundable, with less than 48 hours 50% refund (less any bank or vendor charges), cancellations with more than 48 hours 100% refund (less any bank or vendor charges). Cancellations of groups of 10 + persons bookings with less than 7 days notice are not refundable, with less within 8 an 14 days 50% refund (less any bank or vendor charges), cancellations with more than 14 days 100% refund (less any bank or vendor charges). For any cancellations bank fees may also be applied. Cancellations are subject to bank and paypal fees. All cancellations must be made in writing and are subject to the terms and cancellation policies. No shows will not receive any refunds. We reserve the right to cancel tours for reasons beyond our control (extreme weather, natural disasters, road closures, etc.) and if conditions would make them unsafe, without prior notice. Out of respect for our customers, the departure time is very punctual, so we recommend arriving in advance. The tour will begin at the stipulated time, those who arrive late will not be expected and the refund or date change option will not be offered for those who do not arrive on time. All rates are subjected to taxes according to laws of Costa Rica.
Privacy Policy
NATIVO ADVENTURES PRIVACY POLICY This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. WHAT DATA DO WE COLLECT? Nativo Adventures collects the following data: Personal identification information (Name, email address, phone number, country) HOW DO WE COLLECT YOUR DATA? You directly provide Nativo Adventures with all the data we collect. We collect and process data when you: Place an order for any of our products or services. Voluntarily complete a costumer survey or provide feedback on any of our messages boards of via email. HOW WILL WE USE YOUR DATA? Nativo Adventures collects your data so that we can: Process your order. When our company processes your order, it may send you data to, and also use the resulting information from, credit reference agencies to preven fraudulent purchases. WHAT ARE YOU DATA PROTECTIONS RIGHTS? Nativo Adventures would like to make sure you are fully aware of all of you data protection rights. Every user is entitled to the following: THE RIGHT TO ACCESS: You have the right to request Nativo for copies of your personal data. We may charge you a small fee for this service. THE RIGHT TO RECTIFICATION: You have the right to request that Nativo correct any information you believe is inaccurate. You also hve the right to request Nativo to complete information you beleive is incomplete. THE RIGHT TO ERASURE: You have the right to request that Nativo erase your personal data, under certain conditions. THE RIGHT TO RESTRICT PROCESSING: You have the right to requesto that Nativo restric the processing of your personal data, under certain conditions. THE RIGHT TO OBJETCT TO PROCESSING: You have the right to object to Nativo´s processing of your personal data, under certain conditions. THE RIGHT TO DATA PORTABILITY: You have the right to request that Nativo transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond you. If you would like to exercise any of these rights, please contact us via email: INFO@NATIVO.CR PRIVACY POLICIES OF OTHER WEBSITES The Nativo website contains links to other websites. Our privacy policy applies only to our website, so if you click to another website, you should read their privacy policies. CHANGES TO OUR PRIVACY POLICY Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on Jan 11 2023. HOW TO CONTACT US: If you have any questions about Nativo Adventure´s privacy policy, the data we hold on you, or you would like to exercise one of you data protecion rights, please do not hesitate to contact us by email: INFO@NATIVO.CR